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INTERVIEWS

"In this interview I have given you a lot, you have taken something out of me, you've interrogated me - according to me" Kamal Haasan- Popular Indian film star

"Was this an interview? I felt like talking to a classmate of mine, though you are not even half my age". A 65 year old political leader from North India.

Former Uttar Pradesh (A Northern Indian State) Chief Minister Mayawati talking to her PRO after an interview - "Why did you allow this guy who keeps asking irrelevant (read -uncomfortable ) questions.  Throw him out!"

"Are you a counsellor? I feel more relaxed after this interview. - Thank you". A 20 year old girl who had attempted suicide twice.

"Don't ask me these questions, ask somebody else.  I won't answer them". Senior Congress leader Pranab Mukherji on being asked about per constituency poll expenditure of the party.

These were reactions to my interviewing  these people. I believe every interview is an event which leaves an impact on both the interviewee and the interviewer.   However this would happen only if the interviewers gets involved and makes the interviewee think and react to him. I have interviewed hundreds of people from varied walks of life.  Based on this experience I have categorised the interviews and steps to improve your skills.   But before I write any further I need to mention that Mr. Ian Masters of Thomson Foundation, Wales, UK during his lectures demonstrated that how much more I have to learn about them.  So even as you utilise these steps, keep your eyes ( or more correctly ears) open to learn out of your own mistakes and triumps while interviewing.

I broadly categorise interviews for News and Current Affairs into :

1) Interviews for Stories and

2) Face to face interviews.  

Before going into these categories some common fundamentals.

Research: 

I have already emphasised the need for in-depth research for interviews. That's what makes the interviewer confident & focussed and the interview interesting.

Focus: 

Research however has to be carefully utilised.   Just because you have known a lot does not mean you've to ask everything.  In fact, the research should be used to figure out what is relevant and what is not.  I know of many TV Reporters who try to complete their research while interviewing.    This not only results in waste of footage but also allows the interviewee to sell his point of view (Which may not necessarily be the objective one). So be sure of what you require from your interview before you start.

Open Ended Questions:

To get a good quote the question should be so phrased to get a complete answer.  A question that gets just a Yes or No answer is  to be avoided. Sometimes it helps to add a Why?, How or What? to your question to get such a quote.  Some interviewers even go to the extent of briefing an interviewee about what they are looking for.  But I don't like to do that because the spontaneity in the interview is lost.

Example:                                                                                                               

Closed Qn: Are you against your party leader's new economic policy?              

Answer: Yes.

Open Ended Question: Why are you against your leader's new economic policy?

Although in most cases Open Ended Questions helps to get a good quote, with a reluctant interviewee only closed questions work better.  This is also true for small children.

Leading questions

A leading question will gain an obvious answer. They could be used to corner a interviewee who is  avoiding to give a direct answer.. eg, "Don't you think this is too trivial an issue to have an internal squabble in the party?"

Hypothetical questions

A hypothetical question can be used to explore an organisation or a persons thoughts or ability in an  unforseen situation. eg, "How prepared is your government in case an earthquake happens again?"

Probing questions

A probing question will help tease information and thoughts from the interviewee.  This helps when doing an investigative story.  eg, "What do you mean by helping the family of the kids when you are actually forcing them to work for such a meagre salary?"

Prompting question

A prompting question is a sympathetic one which will help the interviewee formulate an answer which is close to the questioner's requirements eg, "Tell me a bit about it, how you got here, how long it took and what you thought of the transport system?"

Using the right question format at the right time will obtain more information and make the other party more relaxed. It leads to constructive interchange and gives the person asking the questions more control over the situation. Careful structuring also prevents others from avoiding the answers.

Formulating the questions

Always consider what the object of any interview is.

Choose the right question format.

If the answers are not developing properly, change the format.

If the interviewee is nervous or anxious use prompting questions.

Next > Interviews for Stories

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